How can we help?

Get assistance with Padelio and manage your padel tournaments

Frequently Asked Questions

How do I create a tournament?▼

Navigate to the 'Create' tab and fill in your tournament details including format, dates, and participant limits. You can customize scoring, brackets, and invite players.

How do I invite players to my tournament?▼

After creating a tournament, go to the tournament details page and click 'Invite Players'. You can send invitations via email, share a join code, or invite from your followers.

How does the follow system work?▼

You can follow other players to see their tournaments and activity. Depending on their privacy settings, they may need to approve your follow request first.

Can I edit a tournament after creating it?▼

Yes, you can edit tournament details before it starts. Once matches begin, some settings like format and participant limit cannot be changed.

How are tournament standings calculated?▼

Standings are calculated based on wins, losses, and the tournament format. Match results are automatically updated.

What notification preferences can I control?▼

You can customize notifications for match reminders, score updates, tournament starts, invitations, results, and participant updates in your notification settings.

How do I manage my privacy settings?▼

Go to the menu and select 'Privacy & Follows' to control profile visibility, who can invite you to tournaments, follow request approvals, and stats visibility.

Contact Support

Email us and we'll get back to you within 24 hours

support@padelio.org

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